Caerhays Estate Ticket Portal

FAQs / Help

Do I need to book tickets to visit the gardens?

We advise visitors to book online but you are also welcome to pay at our ticket office on arrival.

Do I need to book tickets to visit the castle?

Guided castle tours run at 11:30, 13:00 and 14:30. Tickets can either be purchased online or at the ticket office. Due to limited numbers on each tour advance booking is recommended.  

Do I need to book a ticket if I am a season pass holder?

No. Please note guided castle tours are not included as part of your season pass and booking is advisable. Please see castle tour only tickets.

Is Caerhays dog friendly?

Yes. Well behaved dogs on leads are most welcome in the gardens, shop and tea room. Unfortunately they are not allowed in the castle.

Is Caerhays family friendly?

Spark children’s imagination with an abundance of plants, trees, and wildlife. Pick up one of our nature trails and see what you can find along the way. Please check our website for other events throughout the season.

Can I bring a group to Caerhays?

Yes, we welcome groups at Caerhays and have a dedicated department to help you organise your visit. We also offer discounted rates for groups of 15 or more. Please click on the link below or email groupbookings@caerhays.co.uk.

https://visit.caerhays.co.uk/the-estate/group-tours/

 

How big are the gardens?

Caerhays is an informal 140 acre woodland garden noted for its magnolias, camellias and rhododendrons, many of which originated from China at the start of last century.

Can I download a map before I visit?

There are free maps on arrival on arrival to the gardens. Alternatively you are welcome to purchase a garden guide which contains a map plus information about the gardens, plants and history of Caerhays.

Who owns the gardens?

Caerhays is privately owned by the Williams family.

How long should we allow for our visit?

This is a very difficult question to answer but we usually advise at least 4 hours to explore the main part of the garden and visit the tea rooms and exhibition in the courtyard.

Do you hold special events?

Yes, owner Charles Williams hosts a variety of talks each year. Please also visit our website for a full list of events.

Does Caerhays have a café?

Yes, we have a wonderful local company called Manor Made who operate Magnolia tea rooms at the castle. During fine weather the The Beach Café located at Porthluney beach opens for hot and cold food, drinks and icne creams.

Is Caerhays accessible?

Unfortunately due the nature of Caerhays we regret that Caerhays gardens has limited disabled access however out guided castle tours are fully accessible. Please see https://visit.caerhays.co.uk/visit-us/health-and-safety/ for further information.

Do you have to pay to park at Caerhays castle and gardens?

Visitors to Caerhays castle and gardens receive complimentary parking at Porthluney Beach car park. Please enter your vehicle registration number into the iPad on arrival to the entry point. If you have booked online, you will have already entered this.

Are there public toilets at Caerhays?

Yes. Female, male and disabled toilets are located in the courtyard. There are also public toilets available on Porthluney Beach. 

Are there EV chargers at Caerhays?

Yes, there are EV chargers located in the left hand car park at Porthluney Beach.